Social Search: Customers Influence Search Results Over Brands

This post was collaboratively written (in real time) on a wiki by Charlene Li, who maintains a focus on Leadership Strategy and Jeremiah Owyang, who maintains a focus on Customer Strategy. Together, we’re covering the convergence of emerging technologies at the Altimeter Group. Twitter brokers a deal that offers search engines Microsoft Bing and Google Search access to their real time data streams.  Also, Facebook, offers up public status updates to be searched and served up to Microsoft's Bing. … [Read more...]

Microsoft Bing’s focus on decisions is smart — but not a Google killer

Apologies for the long title, but I wanted to get one thing across before diving into my review of Microsoft's new search engine Bing. (The site was announced on Thursday at the All Things Digital conference and will be available June 3rd. I was given a pre-launch briefing and have had access to a preview site.) Bing is not a Google killer. But that isn't necessarily a bad thing, and in fact, I think Microsoft is taking a pretty darn smart move by focusing on being a "decision engine". Here's … [Read more...]

Google’s malware goof – a personal experience and perspective

Over the weekend, Google Search was rendered useless for about an hour on Saturday thanks to human error where every Web page was considered dangerous malware (Information Week has an excellent overview of what happened). Google posted on its search blog about the error. Marissa Mayer, VP of Search Products at Google, wrote: "If you did a Google search between 6:30 a.m. PST and 7:25 a.m. PST this morning, you likely saw that the message "This site may harm your computer" accompanied each and … [Read more...]