Question of the week: What one thing should leaders to do prep for social media?

by Charlene Li This week, I'm participating with Nokia's in their "Question of the Week". Each week, someone poses a question that hopefully generates some interesting ideas and spurs discussion and thinking. By next Sunday, I'll pick the best response and the winner will receive a Nokia phone. But my hope is that we'll all be winners by learning from each other. So here's my question: “As social technologies change the way that leaders interact with customers, … [Read more...]