Question of the week: What one thing should leaders to do prep for social media?

by Charlene Li This week, I'm participating with Nokia's IdeasProject.com in their "Question of the Week". Each week, someone poses a question that hopefully generates some interesting ideas and spurs discussion and thinking. By next Sunday, I'll pick the best response and the winner will receive a Nokia phone. But my hope is that we'll all be winners by learning from each other. So here's my question: “As social technologies change the way that leaders interact with customers, … [Read more...]