Altimeter’s One Year Anniversary

One year ago, Altimeter announced the addition of three partners - Jeremiah Owyang, Deb Schultz, and Ray Wang - turning what was up to then a one-woman shop into a company. We moved into small offices (affectionately named "The Hangar), made a trek to Ikea to buy furniture, had a rock-and-rolling kick off party, and got down to business. In those early days, we were filled with optimism even though we were starting in the grips of the deepest recession in memory. That's because we believed in … [Read more...]

International examples of “open” organizations and leaders needed

I'm wrapping up work on my next book "Open" and am in need of a few examples of organizations and leaders outside of North America. In particular, I'm looking for examples of organizations that have put in place more open information sharing or decisions making processes or technologies, and as a result, have seen substantial business impact. In particular, I'm interested in learning how they went through the journey of letting go of control, and in the process, transformed the relationship … [Read more...]

New study: Deep brand engagement correlates with financial performance

I'm releasing today a new research report that I wrote in conjunction with Wetpaint called "ENGAGEMENTdb". The study looked at how the 100 most valuable brands -- as identified by the 2008 BusinessWeek/Interbrand Best Global Brands ranking -- engaged in 11 different online social media channels. We critiqued the brands on not only their breadth of engagement across these channels, but also their depth, such as whether they reply to comments made on blog posts. Each brand was given a numerical … [Read more...]

In Google I trust

I've been a long time Web-based email user in my personal life and made the switch to using Gmail a few years ago. Slowly but surely, much of my life has migrated to "the cloud" and specifically to Google's services. I switched my calendar early on from paper to the Web, and when Google Calendar launched with the ability to manage multiple calendars, I was in heaven. Add in tools like Google Docs where I practically run my personal life and Google Reader for my RSS feeds, and a … [Read more...]

What I’m doing next

First, a big thank you to everyone who sent well-wishes when I announced that I was leaving Forrester. Your heartfelt comments, tweets, emails, and calls were very much appreciated. Many people asked what I'm doing next, so here's a quick overview, on the first day of my new "work" life. I'm going to be working as an independent thought leader, looking at how emerging technologies impact business, organizations, and individuals and sharing my thoughts here on this blog as well as on … [Read more...]