Social TV: Solving for Synchronicity in an On-Demand Future

Source: TheVerge.com

Real-time content synchronization between offline and online media has become the darling of social TV, frequently serving as its very definition for companies looking to marry traditional and digital marketing experiences. Take Target, for example. Prior to the 2013 release of Justin Timberlake’s “The 20/20 Experience,” Target promoted the album synchronously on social, mobile, and TV. Its Facebook video post offered an exclusive pre-order of the album, and appeared simultaneously in fans’ news … [Read more...]

Trends to Watch in 2014 from Altimeter Group

About 2014 on graph

As we launch into 2014, the analysts at Altimeter each pulled together a compilation of trends and issues they are watching closely this year. Below is a link to each post as well as a synopsis of some of the top themes we are exploring. As you read through each post, you’ll see that there are commonalities and overlap. This isn’t a surprise, as we have multiple people researching different aspects of customer experience, big data, innovation, and digital marketing. The diversity of thought and … [Read more...]

The Six Business Cases for Real-Time Marketing

Figure 2 N3

As digital channels operate increasingly in the ‘now,’ all marketing organizations must consider to what degree they will function in real-time, and even define what real-time is relative to their operations and marketing organization. The payoff? That digital marketing ideal: the right message to the right person at the right time. The right instant, even. Real-time marketing (RTM) can add tremendous value to customer interactions; making brands appear relevant, with-it, informed, dynamic … [Read more...]

Holistic Gamification: Applying Social Dynamics to Solve Problems Across the Enterprise

The concept of using game mechanics to achieve desired outcomes may not be new, but to many brands, the use of gamification across the enterprise to drive business value is gaining speed. In our latest research, Altimeter has found that gamification is quickly evolving to become an important component in many organizations’ internal and external strategic plans for growth. Fifty-five percent of digital strategists surveyed are already investing in gamification, or are planning to invest in the … [Read more...]

Google better organizes our world –and sells us back the experience

This post originally appeared on my Altimeter analyst Jeremiah Owyang's Web Strategy Blog By Chris Silva and Jeremiah Owyang, Industry Analysts at Altimeter Group  Last year’s over hyped skydiving was replaced by down to earth by grounded product enhancements.  We’re live from the Google IO conference in SF with 6,000 developers, press, and media in San Francisco’s Moscone event center. We noticed a lot of Glass Explorer units (which surprisingly was barely mentioned in the keynote) we’ve … [Read more...]

Four Disruption Themes for Business

Altimeter 2013 Disruption Themes

By Altimeter's Research Team Analysts: Susan Etlinger, Charlene Li, Rebecca Lieb, Jeremiah Owyang, Chris Silva, Brian Solis; Consulting: Ed Terpening, Alan Webber: Researchers: Jon Cifuentes, Jessica Groopman, Andrew Jones, Jaimy Szymanski, Christine Tran Over 30 Technologies Have Emerged, at a Faster Pace than Companies Can Digest. If you think social was disruptive, it was really just the beginning. Altimeter’s research team recently convened for our annual research offsite and found … [Read more...]

The Phone Doesn’t Matter In #FacebookPhone

  This post was also cross-posted at my blog makemobilework.com. We all gathered amidst the rain and clouds at Facebook HQ, 1 Hacker Way, Menlo Park, CA to see what would be unveiled. A new flagship Android phone, tailored toward Facebook users? A new branch of the Android OS? A groundbreaking partnership? Turns out it’s an application – a launcher to bring Facebook to the top of the Android OS on the devices it will run on and, in addition, some purpose-built hardware that will … [Read more...]

Monolithic Mobile, Will You Buy In?

This post originally appeared on analyst Chris Silva's blog MakeMobileWork.com My colleague Brian's blog is abuzz with comments about mobile strategy, so key to success he urges readers to "[f]orget about social media," at least for a moment. Brian's comparison of social to mobile is apt, both began as fragmented, bootstrapped efforts, then social got the attention of the CMO. Now, it's mobile's turn; it's unfortunately common to come across companies with solid customer mobile initiatives … [Read more...]

New Research: Building A Foundation For Mobile

One of the major themes in our research this year is Adaptive Organization. As we think about what makes organizations adaptive, it's not just the tools and services that they embrace but also their ability to adapt to change to stay in touch internally and to reach customers and prospects proactively. A key ingredient to making companies more adaptive is the use of mobile technology, but many organization are not yet in a position to truly capitalize on mobile due to their lack of proper … [Read more...]

Call for Insights #3: Altimeter Blog Ring and the Sentient World

Sentient World

Request: We want to hear from you. Tell us on your blog or website how the Sentient World impacts your business (positively or negatively), and we’ll cross-link to the conversation. Altimeter Group continues its blog ring in September and October to deepen understanding of our three research themes.  The next theme of focus is the Sentient World.  Consider these key questions when contributing to the conversation on your blog or website: Once the information exchange begins, how can … [Read more...]