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[WEBINAR] The Customer Experience Cloud: How To Select The Tools and Teams for Delivering a Seamless Customer Experience

Omar Akhtar
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In our recent webinar, The Customer Experience Cloud: How to Select the Tools and Teams for Delivering a Seamless Customer Experience, we discussed: 

  • The vision of a unified customer experience (CX) across sales, service and marketing
  • The essential components of a Customer Experience Cloud, including leadership, organization and technology
  • Case studies from leading brands including GE, GM, McDonald's and Lenovo
  • How to choose the technology for a unified CX
  • An overview of the top CX software vendors

We recorded the full presentation and you can watch it here for free (registration required) 

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We've also made the slides for the presentation available for download from Slideshare.

The Customer Experience CloudFor a more in-depth explanation of the topic, you can also download the full report,"The Customer Experience Cloud: How To Unify The Organization Around A Seamless Customer Experience" for additional insights and key learnings. 

For more information about how to build a customer experience cloud contact me today.