Altimeter Group

“For Organizations, Real Time Is Not Fast Enough.”

- Jeremiah Owyang

A Holistic Approach To Emerging Technologies

The Altimeter

Archive for the ‘Enterprise’ Category

November 18th, 2009

Saleforce.com integrates social with Chatter launch

At its Dreamforce conference, Salesforce.com announced the launch of Chatter Collaboration Cloud. On the surface, it may look like merely Twitter integrated deeply into Salesforce.com’s offerings, but it’s really a social platform that can integrate multiple inputs that will accelerate…

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August 27th, 2009

Altimeter Welcomes New Partners

It’s with great excitement that I’m announcing the addition of three new partners to Altimeter Group. Joining me will be Deb Schultz, Ray Wang, and Jeremiah Owyang (read their thoughts) — three bright minds, true professionals, and most important of…

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July 20th, 2009

New study: Deep brand engagement correlates with financial performance

I’m releasing today a new research report that I wrote in conjunction with Wetpaint called “ENGAGEMENTdb“. The study looked at how the 100 most valuable brands — as identified by the 2008 BusinessWeek/Interbrand Best Global Brands ranking — engaged in…

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June 14th, 2009

Would you invite 16 bloggers to spend 24 hours with your company? The Navy did.

(I previously wrote an intro and link post about the bloggers who went on the USS Nimitz.)
When the Navy issued the invitation for 16 bloggers to spend a day on the USS Nimitz, I thought there had to be…

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March 17th, 2009

Future Of Social Networks presentation from SXSW

I had the honor of presenting at the SXSW conference last Saturday, on the topic “The Future Of Social Networks”. I’ve embedded the slides below, and you can also access them on SlideShare.
Below the slides I’ve included a quick…

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January 26th, 2009

Charles Schwab on building customer relationships with Net Promoter

I spent the morning at the Net Promoter Conference in San Francisco where I had the opportunity to hear and learn from Charles Schwab President & CEO Walt Bettinger, who discussed how the company turned around by being ultra-focused on…

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