Altimeter Report: The Two Career Paths of the Corporate Social Strategist. Be Proactive or Become ‘Social Media Help Desk’

The full 27-page report is embedded below, if you can't see it, please click directly to this blog post to access it. This Social Media Decision Maker Must Choose One of Two Career Paths. This emerging role is critical to the success of social media programs yet, most Social Strategists and their programs lack maturity, with only 23% of Social Strategists having a formalized program with long-term direction.  They are overwhelmed with six major challenges – with little relief in sight: … [Read more...]

Ray Wang departs Altimeter Group

I’m sad to announce that Ray Wang is leaving Altimeter Group to start his own firm. While Ray is leaving Altimeter Group, this does not mean that we will not work together again. In the spirit of open leadership, Altimeter partners with thought leaders on delivering leading-edge research on the evolution of disruptive technologies. So, expect us to work with thought leaders like Ray in the delivery of research. Change is an inevitable part of any business, but especially a start-up like … [Read more...]

Pioneers on the Move: Rise of Social Commerce

By Lora Cecere, Partner Download our paper and presentation below, and register for a webinar with me and partner Jeremiah Owyang on Wednesday, December 1 at 11 am PST for a webinar on the Rise of Social Commerce.  Registration at: http://bit.ly/rscwebinar. Meet the new shopper. Underneath the keys of the keyboard, they are shopping in a new way. Unleashing the power of the social network, the digital consumer is shopping with friends, sharing recommendations, and actively engaging in … [Read more...]

Social Customer Virtual Summit

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Social Commerce Summit

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Day 2 recap of Rise of Social Commerce #RSC10

by Christine Tran On Thursday, we wrapped up our Rise of Social Commerce event, which culminated many months of planning and hard work at Altimeter Group, and an exciting year of developments in social commerce. You can now download speaker presentations from our event site, as well as watch video clips on Ustream. (These will continue to be updated.) Here are my favorite take-aways from Day 2 of our event: Pete Blackshaw of Nielsen Online kicked off the day with an outstanding presentation … [Read more...]

Social commerce frontier is wide open (Day 1 recap of #RSC10)

by Christine Tran Social commerce in its infancy, with most companies using social for the sake of social. Yesterday, we kicked off the first day of our two-day event, Rise of Social Commerce. In the first session (video clip here), our partner Lora Cecere defined social commerce as the use of social technologies to connect, listen, understand, and engage to improve the shopping experience. She  defines four stages of social commerce - and most companies now are just in the first phase: … [Read more...]

Watch our Rise of Social Commerce conference live this Wednesday and Thursday #RSC10

by Christine Tran This Wednesday and Thursday, we're hosting our first and sold-out event, the Rise of Social Commerce. We're excited to bring together leading voices for a discussion on how social commerce is filling the void between "clicks and bricks," to deliver a personalized shopping experience for the empowered consumer. We've got an amazing roster, with executives from Delta Airlines, Dell, Newell Rubbermaid, Best Buy, Virgin America, Hallmark, Wet Seal, and Facebook, as well as … [Read more...]

CrowdConf2010

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Michael Gartenberg Departs Altimeter Group

by Charlene Li I'm announcing that Michael Gartenberg is leaving Altimeter Group and returning to Gartner Group. We've all enjoyed working with Michael and we will continue to collaborate and support each other in our future endeavors, ranging from simple retweets to client referrals. Change is an inevitable part of any business, but especially a start-up like Altimeter. As a firm, we remain focused on conducting cutting edge research and helping clients thrive with disruptive technologies. … [Read more...]