Research Report: A Framework for Social Analytics

Wherever I go, the question I hear most often is this: "What is the ROI of social media?" Even though most companies we've surveyed have a brand monitoring solution in place, few have yet to crack the measurement code. It remains one of the most stubborn challenges for the social business. During the past several months, I've spoken with nearly forty industry experts, including brands, agencies and vendors, to learn about their approaches to monitoring and measuring social media. It is a … [Read more...]

Altimeter Group is “Open” and growing

I've spent the past week holed up with the Altimeter Group team in San Mateo doing the things that all companies need to do every once in a while -- take time off from the everyday to assess where you are and plan for the future. Team members flew in from the East Coat and we all gathered together to build the foundation together. We’ve been in business as a firm for almost two years and have experienced tremendous growth – and also a great deal of growing pains. I thought I’d share a few … [Read more...]

Pilot Series at Altimeter: Social Analytics and Strategy

By Jon Cifuentes, Researcher On Wednesday, July 27, Altimeter Group hosted a ‘Pilot Series’ event featuring moderating analysts, Lora Cecere and Susan Etlinger.  The topic at hand was Social Analytics - and more specifically, what businesses must do to prepare for this evolution in social contextual data’s increased volume and sophistication. Here are some key takeaways from the discussion and Q&A - further clarifying the need for businesses to prepare a strategy for the onslaught … [Read more...]

Philippine Ad Congress (Charlene Li)

Charlene Li, Partner … [Read more...]

HSM Italy World Business Forum 2011 (Charlene Li)

Charlene Li, Partner … [Read more...]

HSM Spain Estrategias en Redes Sociales (Charlene Li)

Charlene Li, Partner … [Read more...]

HSM Portugal Estrategias nas Redes Sociais (Charlene Li)

Charlene Li, Partner … [Read more...]

Open Mobile Summit (Charlene Li)

Charlene Li, Partner … [Read more...]

Pivot Conference: The Rise of the Social Consumer (Charlene Li)

Charlene Li, Partner … [Read more...]

HSM Global Estrategias en Redes Sociales (Charlene Li)

Charlene Li, Partner … [Read more...]