Andrew Jones is a Senior Researcher focused on emerging technology trends and how they impact business and the customer experience. He currently focuses on social business strategy, including how social media complexity impacts organizations both internally and externally, and how it can be addressed.
Previously, Andrew has worked at technology, marketing, and research organizations, including startups, public policy think-tanks, Yahoo!, and iCrossing. Andrew has also served as a Peace Corps volunteer and remains interested in social responsibility. He speaks German and Spanish.
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