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Many employees won’t mingle with enterprise social software, with Charlene Li in Computerworld

Altimeter Group

As quoted in Computerworld:

In a great IT industry irony, enterprise social networking (ESN) software, designed to boost interaction and collaboration, is often ignored by users and ends up forgotten like the proverbial ghost town with rolling tumbleweeds...

Charlene Li, an Altimeter Group analyst, shares a similar view. "It's not a situation where if you build it, they will come. That's not how it works at all," she said. "Adoption definitely continues to be a problem."

Read the rest of this article on Computerworld.